The Norwegian insurance company If its going to sort incoming mail with the solution ReadSoft
Posted on June 18th, 2009 in Uncategorized
Like the Finnish subsidiary, the company If Norway has chosen to classify the solution ReadSoft to automate the processing of 2.5 million documents per year entrants. Besides cost savings, the solution will enable the insurer to provide better service to its customers.
Subsidiary of Sampo Plc Financial Group, the Nordic insurance company If nearly 3.6 million customers in Scandinavia and the Baltic countries. 6 The company employs 900 employees and achieved a turnover of 3.6 billion euros.
“Our goal through this project is to manage more customer requests for compensation without the need to increase our workforce,” December lare Harald Thunem Director of Kontorsservice “If Norway. We already have a successful experience with ReadSoft solutions and we are confident in the ability of this new platform to help us improve our customer service. ”
In recent years, the company in Norway If using a scanning solution for electronic archiving, coupled with the solution from ReadSoft FORMS to automate the processing of forms. Among the letters received by the company, many are letters or other unstructured documents accompanying claims. Interest in a courier service was very strong. Classify, as its name suggests, allows to classify all types of incoming documents and automatically capture the data they contain. The information obtained will be sent in a workflow or the archive.
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